IQB Terms & Conditions
1. IN GENERAL
1.2 Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire website.
2.1 Here at THE ICE QUEEN BOUTIQUE we are dedicated to protecting the privacy of each and every one of our customers. We will not disclose any information regarding our customers or visitors to the site to any third parties apart from where it is part of providing a service to you – this includes; arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research or when you have given us your permission to do so.
2.3 COMMUNICATION & MARKETING
All ICE QUEEN BOUTIQUE members have the option to unsubscribe from marketing communications from us. If you do not wish to continue to receive e-mails from us and/or selected third parties you should opt-out clicking on the “unsubscribe” link in any emails which we might send you this will then suspend your e-mail notifications however you can sign up again if you wish to do so.
Cookies are small files which are stored on a user’s computer. They are designed to hold a small amount of data specific to a particular client and website and can be accessed either by the web server or the client computer.
You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
2.5 PROTECTING YOUR SECURITY
This is done only to confirm your identity – a credit check is not performed and your credit rating is unaffected.
2.6 TRANSFERS OF YOUR INFORMATION
Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
2.7 DISCLOSURES OF YOUR INFORMATION
• in the event that THE ICE QUEEN BOUTIQUE sells or buys any business or assets;
• if THE ICE QUEEN BOUTIQUE or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or
• if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of THE ICE QUEEN BOUTIQUE, our customers, or others. This includes exchanging information with other companies and organisations for the
2.8 THIRD PARTY SITES
Please check these policies before you submit any personal data to these websites.
2.9 CHECKING YOUR DETAILS
You must, therefore, keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We recommend that you do not use your browser’s password memory function as this may result in someone accessing your personal information.
2.10 CONTACTING US
You have the right to access the information which theicequeenboutique.com holds about you and your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
We are always happy to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied with the service we offer. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of The Ice Queen Boutique Customer Care team, who will be delighted to answer any questions you may have.
You can either contact Customer Care at email@example.com
Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990.
The Ice Queen boutique will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.
4. INTELLECTUAL PROPERTIES
All such rights are reserved by THE ICE QUEEN BOUTIQUE. You may store, print and display the content supplied solely for your own personal use.
You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.
5. TERMS OF SALE
5.2 Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or for uncontrollable forces which we will not be responsible. Please see our Delivery Charges notice for further information.
5.3 We accept orders from individuals in the UK, European Economic Area (EEA) and worldwide. If you order products from our site for delivery outside the UK they may be subject to import duties and taxes. We are not responsible for the payment of such duties and taxes.
By placing an order with us you are confirming that you are legally capable of entering into a binding contract; you are at least 18 years old and you live in one of our serviced countries. We will not process an order until payment is received in full. Once an order has been processed we are unable to amend it.
5.4 THE ICE QUEEN BOUTIQUE retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will always be THE ICE QUEEN BOUTIQUE. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes.
5.5 OUR CONTRACT
A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you.
Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
5.6 PRICING AND AVAILABILTY
If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
5.7 PAYMENT & DELIVERY
Your card will be debited once the order has been accepted.
All international currency rates displayed on this website are given as a guide price only and may not match the exact amount charged by your bank. The bank that has issued your credit card determines the exact exchange rate that you will pay, as you will always be charged in British Pounds on our website. In general, it will match very closely with the going exchange rates. Any customs fees, taxes and duties are the sole responsibility of the customer.
Please ensure that all delivery information is correct, as we are unable to amend any details once your order has been despatched.
We will make every effort to deliver your order within the estimated timescales. We will not be responsible for any delay or failure of delivery services caused by events outside our control.
5.8 DISCOUNT CODES & COMPETITIONS
We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this website.
The conditions of use relating to any discount code will be specified at the time of issue. All discounts apply to full price items only and can only be used once per household.
6. DISCLAIMER OF LIABILITY
This does not affect THE ICE QUEEN BOUTIQUE’s liability for death or personal injury arising from its negligence, or for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
7. LINKING TO THIS WEBSITE
You must not establish a link from any website that is not owned by you.
This website must not be framed on any other site, nor may you create a link to any part of this website other than the home page. We reserve the right to withdraw linking permission without notice.
So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
Any complaint should be sent in writing to our registered address, We reserve the right to revise, change or amend these terms and conditions to reflect changes in technology, payment methods, changes in UK law or for any other reason within our sole discretion.
14. GOVERNING LAW AND JURISDICTION
16.RETURNING UNWANTED ITEMS
We understand that you may wish to examine the goods as you would when purchasing from a shop but we do request that hygiene seals are not removed from garments and shoes are only tried indoors. We recommend you obtain and keep a copy of your proof of postage when returning items to us.
Please note that we cannot offer refunds on grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) for health and hygiene reasons. This may not apply if your item is faulty or the product is of unsatisfactory quality. We do not cover the cost of return postage unless items are found to be faulty. If you have a query about a refund on an item you have purchased please e-mail firstname.lastname@example.org